JM Family Enterprises Inc

JM Family Enterprises and Home Franchise Concepts have done nothing but ignore or complaints in which the franchisee of Bath Tune-Up of Niceville, Gulf Breeze, Pensacola defrauded us out of almost $50k. This franchisee took our money and provided absolutely no materials or labor whatsoever. He took our deposit and has evaded and ignored us for an entire year. Phone calls and emails to the corporate headquarters were literally ignored, even after informing them that we have filed complaints with the Florida State attorney general, our local district attorney etc. This company is not to be trusted and does not take responsibility for their franchises.

***BUYER BEWARE*** JM Family Enterprises and The owner of Bath Tune-Up of Niceville, Steve Pearson, have successfully defrauded my wife and me out of $48,000.00. His company has performed zero work and provided zero materials since we gave him our deposit money almost one full year ago. He has consistently lied to us and put us off throughout this whole process because he apparently spent our deposit money for personal use and according to a former employee, has been grossly overcharging other customers to try to make enough money to eventually begin our project. Which never happened. The owner attempted to serve this former employee a cease and desist letter to prevent them from communicating with us which they refused to sign. We have filed formal complaints with The Florida State Attorney General, The Okaloosa County District Attorney, The Florida Division of Consumer Services, The Okaloosa County Sheriff’s Dept., etc. We are also filing a formal claim against his bond with The Florida State Homebuilders Association. We sold our house four months ago and gave him the opportunity to make it right with us by doing $48,000.00 worth of work to our new house. As of now, he will not return our emails where we simply demand our materials so we can have another contractor, whom we can trust, do the job for us. We have received phone calls from two different former employees of his, who have informed us that he used our money to take an expensive family vacation to Disney World and to purchase his Bath Tune-Up company car. They also informed us that he has defrauded other customers as well as employees and openly discusses how he has done so. He's currently being investigated by his corporate franchiser whom we've have been in contact with regularly. The owner will no doubt respond to this review, but no lie that he makes up will change the fact that he stole $48,000.00 from us and provided us with no materials or labor whatsoever. Do not hire this company. ***BUYER BEWARE***

it was very disappointing the have a great show of Djavan, but the bar closed at 9….. it just made the alll experience worse because you want to able the enjoy the concert, which is not cheap, and the bar closes at 9 when the show starts at eight is just very unusual… I love Djavan, but the bar, sorry, JM, enterprising, you need to improve. One hour would make such a difference. It is a slight improvement for an al experience.

Went in for my maintenance and to get my alternator replaced due to voltage issue I was told I have 4 months left of warranty to not having warranty within minutes because service advisor was trying to pull a fast one and make a commission or they just wanted to go home early on Sunday my car was only charged for an hour nothing was done and now it’s completely dead. I call corporate and I keep getting transferred to voicemail shows you how much they care. HORRIBLE SERVICE